Professional Email Writing - Ron Witkowski  [8/08/08]  -  Download as .pdf

Objective: To review 10 tips that will help you to write more professional emails.

1. Write a meaningful subject line.
         a. Should be concise but to the point
         b. Summarize the objective of the email
2. Keep the message focused and readable.
         a. Avoid tangents
         b. Avoid ALL CAPS & FANCY FONTS
         c. Understand basic punctuation
         d. Skip lines in paragraphs
3. Avoid attachments
         a. Unless required
         b. Not necessary in most cases; make the emails take up more space
4. Identify yourself clearly.
         a. Full name
         b. Title
         c. Contact Information
5. Don't flame
         a. Think
         b. Avoid taking work issues personally
         c. How would you feel if the email you were about to send was posted publicly for all              to see?
6. Proofread
         a. Read
         b. Use Spell-check
         c. See 5c
7. Don't assume privacy.
         a. Email is not secure
         b. You never know who it may get forwarded to
8. Distinguish between formal and informal situations
         a. No smiley faces
         b. Be concise and avoid addressing personal issues
         c. Know who you are writing too
9. Respond Promptly
         a. Shows professional concern
         b. Helps to diffuse situations quickly
         c. Builds confidence
10. Show Respect and Restraint
         a. Don't forward a message addressed directly to you without asking too first
         b. Take time to read over your message and ensure it is what you want to send
         c. Read over original email to make sure you understand the context.

-Ron Witkowski

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